Metro Bank Phone: 888.937.0004
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Online Customer Service Options

Open A New Metro Bank Account

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Cash Reserve Application

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Change Your Address

Obtain A Replacement Debit Card

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24-Hour Customer Service


Loan By Phone

Dial 1.800.296.1015 to apply by phone from 8 a.m. to 6 p.m., Monday through Friday.

Visit A Store

We have many conveniently located stores - all with extended hours, click here for details.

Report a Lost or Stolen Debit Card

Please call 1.888.937.0004.

Loan Error Notification and Qualified Written Requests

Please send error notification and qualified written requests to:

Metro Bank
Attn: Loan Servicing
PO BOX 4999
Harrisburg, PA 17111.
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Metro Bank is a wholly owned subsidiary of Metro Bancorp, Inc. and is not affiliated with Metro Bank plc, Great Britain